Three Factors That Could Transform the Role of Marketers in the C-Suite in 2023

Thought Leaders
Cover image for  article: Three Factors That Could Transform the Role of Marketers in the C-Suite in 2023

Marketers hold just 2.6% of board seats among the Fortune 1000. Historically, they have not had access to the secret code to gain entry into the boardroom where macro strategic decisions were voraciously debated. As we progress in 2023, a year that’s forecasted to be stagnant at best for most organizations, marketers have a fortuitous opportunity to elevate their company’s position while simultaneously bolstering their strategic role in the upper echelons of corporate circles.

There's repeatedly demonstrated precedent that indicates that times of macro-economic turmoil are ripe with opportunity: opportunity for market share re-arrangement, incumbent displacement, and innovation. Marketing leaders have been granted a rare moment to put themselves in the driver's seat of initiatives that could directly steer the company in a new direction by taking advantage of three factors at their unique disposal: their control of a meaningful percentage of budgets, their access to data and their proximity to the user.

  1. Scarcity is a Gift: Using Slashed Budgets to Spur Process Innovation

Too many column inches have been lost to the discussion of whether we are, or are not, in a looming recession. For the purpose of this argument it doesn't matter. (I'll leave that discussion to the economists.) We need to plan for the worst, and even if we expect the best, we know the best for 2023 is rather bleak.

So how do we do more with less? Before taking a knife to budgets, marketers first need to put a microscope on efficiencies within their existing investment and improve processes to get the most bang for their buck. Take advertising, for example -- one of the largest line-items on a marketeer's budget. The majority of advertising today goes behind image and video ads, of which we produce a lot more than we did just five years ago. Yet these ads, thanks to the rapid-fire assembly production line they've been put on, score abysmally low on the Creative Quality Score (CQS), a metric that's been statistically tied to improved media efficiency such as cheaper CPMs and Cost-per-Completed-Views, as well as lower ROAS on offline sales.

CQS measures adoption of basic creative principles -- such as logo inclusion or incorporation of subtitles -– and each ad's suitability for the media platform it's intended for. If it sounds incredibly basic, that's because it is -- but its impact isn't. In the last two years, nearly 50 Fortune 500 Global Brands have revamped their creative processes to track and measure CQS. In the last two months alone, CQS has been mentioned by the CMO of Nestle during their Investor Day presentation and by the CEO of Diageo during their earnings call for its ability to drive down media cost, thereby further proving the impact marketing can have on the bottom line.

  1. Access to Untapped Data is a Powerful Differentiator

Most Fortune 500 organizations have deployed millions, if not hundreds of millions, of image and video ads in the last decade. Underneath each of these ads lies a powerful yet dormant agent: creative data. Creative data is a collection of thousands of data points that can now be extracted from millions of image and video ads thanks to advancements in AI and ML technology. This data can be clustered and grouped to measure everything from the aforementioned CQS to the consistency, diversity, sustainability and accessibility of advertising (not to mention a myriad of novel use cases that marketers will surely develop).

Armed with a new source of data, especially one that can be embedded into MMM studies or brand lift measurement, marketers can forge a greater sphere of influence by gaining, and sharing, a deeper understanding of what is driving brand and sales success. The advantage of creative data is its scale: While previous marketing research at the creative level stopped at campaign-level insights (typically overlooked by the board), advancements in technology like CreativeX allows us to measure every creative and move far beyond sampling in understanding the impact of our creative decisions. And scale is something that boards love.

  1. Proximity to the User Propels Organizations Into the Future

Marketing organizations have the unique advantage of being guardians of a company's users, and a deep understanding of the evolving needs and preferences of your users is a gift. According to a Deloitte report from 2021, it will take until 2074 to "achieve 40% diverse boards across Fortune 500 companies" (despite the U.S. being 42% non-White as of 2020, and 50% female) and some argue that boards are out of touch.

That argument can be tough to make, and even tougher to advance, but there's an opportunity here for marketers: by using creative data to measure in-content representation, marketing leaders can shed light on an organization's casting and storytelling choices at scale. They can lead the way on DEI initiatives that will drive change with a much shorter time to fruition (unlike hiring, for example, where gaps in talent pools need to be addressed through investments in education, which can take a decade to realize) and continue to align their company's positioning with the inclinations and trends of future consumers. And anyone who can help a company meaningfully and systematically increase its future chances of success and relevance is bound to get an invitation to that elusive board room.

This article was written by Anastasia Leng. Ex-Googler Anastasia Leng is the founder and CEO of CreativeX. CreativeX are the provider of the industry-first creative data platform to half of the world's leading brands, including Nestlé, Heineken and AB InBev. Anastasia has written op-eds for other titles before, including Ad Week (US) as well as Performance Marketing World and New digital age in the U.K.

Self-published at MediaVillage through the www.AvrioB2B.com platform.

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