Consumer products giant Procter & Gamble has a new addition to the laundry list of disruptive purchase behaviors among Millennials. According to P&G's head of global fabric care, Shailesh Jejurikar, most Millennials do not use fabric softener!
A recent article in The Wall Street Journal detailed declining U.S. sales of liquid softener, which has put P&G under pressure. As the owner of market leading products Downy and Gain, P&G has maintained the safety of its softeners in response to consumers' concerns over harmful chemicals. It is not only these concerns but a lack of education on the product that has led to a 15% decline in sales between 2007 and 2015. Millennials "don't know what the product is for," said Jejurikar on a call with analysts this month.
To educate the modern Millennial clothes washer, P&G and competitors have launched explanatory ad campaigns. P&G is also seeking to alter perceptions by rebranding its product as "fabric conditioner."
We turned to our sources at AccessConfidential.com for a look into marketing budgets for fabric softeners (a.k.a. conditioners).
Will P&G iron out the wrinkles and tap into the Millennial market? How will 2016 and 2017 budgets reflect new priorities for the CPG category?
Get profiles on 30K advertisers and find the contact information for the decision makers you need to reach at AccessConfidential.com.
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