"AGT" Still Runs on Dunkin'

It’s that time of year again, when I sit back and enjoy the best examples of smart network scheduling and smart corporate branding, comingled into one viewing experience.  There is no more carefully managed series on television than NBC’s America’s Got Talent, which next week will conclude its 14th season as a summer smash.  And not since the ‘50s, when stars would appear on camera promoting their sponsors’ products before or after telecasts of their programs, has there been as impactful an in-show advertising strategy as that of Dunkin,’ whose logo has become synonymous with AGT.  (Dunkin’ until recently was known as Dunkin’ Donuts, but the word Donuts has disappeared from its stores and its advertising and remains only in the company’s long-established url, dunkindonuts.com.)  Seriously, if you ate a munchkin every time you heard or saw the word Dunkin’ during an AGT telecast you would slip into a diabetic coma by episode’s end.

I’m not judging the ever-expanding menus offered by Dunkin’ (or any other “fast-food” franchise).  I am, however, praising the integration of all things Dunkin’ into all things AGTI have called attention to this before, but every season I am increasingly impressed.  It’s all in the details.

For example, the colorful Dunkin’ Donuts cups that sat in front of each judge at their table in the past glistened like jewels, impossible to miss over and over throughout each show.  This season the cups were a bland white, but they were emblazoned with the Dunkin’ and AGT logos, which might not have popped against a bright color.  What a smart way to get that “just Dunkin’ message out.  Further, Dunkin’ ran a “Design-a-Cup” competition during the season, taking further advantage of that display on the show.  Last night, when the last five of the Top 10 finalists were identified, the winner of the cup competition – a young woman named Mollie Hanselman from Kansas City, MO – was seated right up front at the Kodak Theater, the venue from which live editions of AGT are telecast.  “If you have really been paying attention, you have noticed that the judges’ have new cups on the desk tonight!” host Terry Crews declared.  How could they not?  (That's judge Howie Mandel holding the winning cup at top.)

That isn’t the only way Dunkin’ engages the AGT home audience.   Throughout the final weeks of each season viewers are encouraged during live episodes to download the AGT app, or go to its web site, and vote in the “Dunkin’ Save.”  It’s their chance to rescue talented individuals who were not voted through to the next round by the audience.  Crews – arguably the best of the many hosts this show has had – talks about the Dunkin’ Save throughout those live episodes.

Ed Martin

Ed Martin is the chief television and content critic for MediaVillage.  He has written about television and internet programming for several Myers publications since 2000, including The Myers Report, The Myers Programming Report, MediaBizBloggers a… read more