In Xandr's 2019 Relevance Report, we found that consumers are generally receptive to and even appreciate the value exchange that exists between themselves and advertisers. We found that surveyed consumers tend to understand that, in return for their time spent with an ad, they have access to content that is free or, effectively, subsidized by that ad experience.
Heavy Versus Light Content Consumption
When we take a closer look at responses based on weekly hours spent with content, 69 percent of "heavy" consumers (15 or more hours per week) and 62 percent of "light" consumers (less than 15 hours per week) said they spend most of their free time engaging with content. Similarly, 56 percent of heavy consumers and 58 percent of light consumers say that content is engrained within their lives, suggesting that light consumers don't deem content any less significant, they just have less time to dedicate to it. And yet, while content is important to them, 61 percent of light consumers value unplugging from devices and content, compared to 55 percent of heavy consumers.
Interestingly, 61 percent of heavy consumers say they use content to stay informed about news and cultural events, compared to just 48 percent of light consumers. When asked about their weekday media frequency, however, light consumers are more likely than heavy consumers to spend any amount of time with free news websites.
Where are they spending the bulk of their time? The majority of both light and heavy consumers are dedicating at least one weekday hour to television (DVR/TiVo, live, or on-demand), online and subscription streaming services, and social media. Notably, two in three heavy consumers are spending two hours with television each weekday.
When we look at weekend media frequency, we again see a preference for television viewing among heavy consumers. Ultimately, reported time spent with content is down across all platforms on weekends versus weekdays. Interestingly, on weekends, social media captures nearly the same share of light consumers' attention as subscription streaming sites do.
Results align with what we know about the demographic profiles of these two groups. Of those surveyed, 40 percent of light consumers are ages 18–29 and 42 percent of heavy consumers are ages 45–64. When we examine results just across these age breaks, we see that 18- to 29-year-olds are twice as likely to access a streaming device daily compared to 45- to 64-year-olds. Light consumers represent more elusive viewing habits, with share of time more evenly spread across platforms and a slightly greater willingness to pay a premium for ad-free content.
Ultimately, content, wherever accessed, is part of consumers' routines and is extremely personal to them. For marketers, it has never been more important to figure out the right moment to capture their attention. It's about asking "when," not "where."
Relevance Matters More Than Ever
A common thread we discovered between light and heavy consumers is the significance of relevancy. Fifty-five percent of light consumers and 54 percent of heavy consumers wish ads were more relevant to them and their lifestyle. All consumers say they enjoy seeing ads for something they're interested in. With