AI, Humans and Work: Ten Thoughts

1 AI is still Underhyped While Mooreamp8217s law doubled processing power every 18 months AI is doubling its capabilities every six months or lessLess than two years from Chat GPT most recent Open AI model GPTo1 is capable of reasoning and returns output that should make every consulting company truly wonder about their business model And this is just level 2 Coming soon is level 3 where AI works as an an autonomous agent probably by end of 2025 and then level 4 AI that can create new knowledge and finally AI that can operate like a firm before the end of the decade2 AI itself will be like electricity and is unlikely to be a differentiator for most firms Every firm is likely to leverage the same foundational models such as Open AI Anthropic Gemini Llama and Mistral Some will hope that their propreitary data they have be the differentiator This may be true to a point but it will not be AI but how a company leverages incorporates and supports its strategy using AI versus having a strategy for AI that will be key3 AI is not alive but can be thought of as a new species Mustafa Suleyman the CoFounder of Deep Mind and now at Microsoft has suggested that we think of AI as a new species that we are bringing into the world How should we train manage and consider legal and other frameworks for this species It is not human but it will increasingly appear so4 Knowledge will be free and every knowledge workers job will change in 2025 Knowledge when it comes to facts figures data and the like will be meaningless since everyone will have the same access to information If your firm is built on knowledge bases or your position is based on controlling knowledge it is time to rethink the model The key will be wisdom nuance voice taste as well as perspectives points of view and plans of action around data information and knowledge5 The key about AI is not to ask what AI will do to us but what AI can do for us AI will be good for the world It will be a slingshot that allows the small to compete with the large It will create major breakthroughs in the field of science education personal tutoring for everybody possibly medicine and many others The CEO of GitHub predicts that we will end up with hundreds of millions of people being able to program in the next two or three years without knowing how to code helping generate a new wave of ideas and creativity The key is to think about how to turbocharge oneself and ones firm versus defending the status quo and fretting about change With such a mindset the possibilities are endless6 The simpler questions are about efficiency and effectiveness The real question is more existential AI will deliver efficiencies by getting things done faster and cheaper and as importantly more effectively by unleashing insights and freeing talent to work on areas where humans excel and let the math and pattern finding and the rest be done by the machine But the smart companies are thinking about how to reinvent reimagine and rethink their business In the world we live today with distributed and unbundled work next generation technologies and multipolar globalization why are more companies not reimagining their businesses versus just focussing on making yesterdays model cheaper and more effective7 Every company should embed enhance and extend Every company should at minimum embed AI into the firmamp8217s processes to remain competitive Better still they should enhance the companyamp8217s products and services In addition to embedding AI and using it to enhance products and services firms should consider how the technology will expand the definition of its products and services A companyamp8217s best opportunities and threats are likely come from outside its immediate category and AI allows it to extend into new areas8 Every individual should embrace adapt and augment The biggest mistake any individual or leader can make is to outsource learning and expertise building to some other firm or person Do not outsource your tomorrow and your ability to learn and grow These are the early stages and there is not a lot of historical knowledge As many of the long term experts in the field remind me very few of the firms that say they have deep expertise in the area even mentioned AI three years ago Importantly the key concepts and tools of AI are easy to learn Embrace AI by using it learning it and finding ways to up ones AI quotient Here is a way to upgrade oneamp8217s AI quotient But embracing is not enough We need to reimagine our job and adapt what we do to reduce our exposure and time to things that machines will do well allocate monitor measure delegate process and increase our exposure to what machines do less well create build mentor guide inspire Finally think of how we can augment this new species Not compete Not ignore Augment9 Future proof yourself by focussing on the 6camp8217s Individuals and companies should invest in six skills to thrive in the new world These are cognition constant learning curiosity looking ahead versus backward which is what machines train on creativity connecting dots in new and unexpected ways collaboration learning to work with humans and AI species convincing if everybody has the same knowledge the difference will be in understanding customer needs and creating stories to differentiate and finally communication writing and presenting skills10 The most successful people and firms will go deep AI and deep HI The true differentiator in the AI age will be HI People will need AI to compete just as today without the web mobile phones and other technology an individual or company cannot compete But it will be human intelligence human intuition human insight human imagination and human ideation will be the differencePosted at MediaVillage through the Thought Leadership selfpublishing platformClick the social buttons to share this story with colleagues and friendsThe opinions expressed here are the author39s views and do not necessarily represent the views of MediaVillageorgMyersBizNet

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Rishad Tobaccowala

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