San Jose Knows the Way

I travel a lot. Delivering 100+ speeches a year means I am in multiple airports most weeks of the year. This allows me to do an ongoing comparative analysis of airport design: what works, what doesn't work, and what each city thinks travelers want and need. Many airports are just old-fashioned, out of date and only add to the struggle of travel for that group of people commonly called "road warriors." "What were they thinking?" or, in my case, "Why didn't they think?" are the questions that come to mind.