It used to be that brands would strive to be "always-on." Now, "always-on" has spawned the rise of "on-demand." The on-demand economy is a world where consumers have come to expect instantaneous gratification from brands. "Get me what I need now, or I'll delete your app and download your competitor's." We've seen this fickle and convenience-driven market disrupt many business models across multiple industries.
Mobile Messaging and the Rise of the On-Demand Economy





