A relationship with your ultimate customer online demands a different dynamic than one established by phone or over the sales counter. Very few companies have made the transition successfully. After studying the patterns of failure for the past five years, here are the fundamental mistakes. They may seem simple, but the results are profound:
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Walter Sabo is a Westwood One network talk show host aka Walter M Sterling. His show, Sterling on Sunday, is aired live Sunday nights at 10 PM-1AM Eastern. Walter Sabo is the Chairman of Sabo Media, a company that offers executive-on-demand services. He has … read more
