Attention Radio Shack and Other Retailers: Lessons in Success from NYC’s Florence Meat Market – Walter Sabo

A recent visit to the Florence Meat Market on Great Jones Street in Greenwich Village revealed lessens for all retailers especially Radio Shack At almost 100 years of age Florence Meat Market shows no signs of trouble1 Florence Meat Market has vast competition Big chain supermarkets chain meat markets medium size markets organic nonsense markets etc Florence thrives because it does not respond to the competition Customers who shopped the store 50 years ago find the exact same merchandising and product offerings today Nothing has changed2 The staff is stable and knows its customers by name The last time I went there was two years ago This week when I walked in the door the butchers called out my name3 Pricing is competitive Surprisingly for a small retailer Florenceamp8217s prices are below those of stores like Whole Foods but the product is superior4 When you order meat at Florence the butcher goes to the source cuts it before your eyes prepares it before your eyes and when you take it home you become a great chef Their product line is vast but the staff knows the strengths and weaknesses of each productNote At Radio Shack a store of similar size the staff does not know about each product Most of the staff is new Some clerks know about the phones others the electronic components others know about headphones No one seems to know something about everything Waiting to find the person who knows about a desired product can easily send a customer out the door forever5 Somebody is in charge At Florence the manager is not on break or in the back The manager Maria is on site at all times and can answer any question Sheamp8217s confident and has a quick smile6 Ambiance sells Florence Meat Market plays opera and classical music This music takes customers back to a time when mom and pop markets were the economic base of New York City7 Florence Meat Market sells meat nothing else No pans or flans or shenanigans just meatAt Radio Shack there is a shelf full of lame radios amid dozens of other products in the store According to Nielson 65 of Americans will listen to radio today Wouldnamp8217t it make sense for Radio Shack to deliver on its name and sell great radiosThe opinions and points of view expressed in this commentary are exclusively the views of the author and do not necessarily represent the views of MediaBizBloggerscom management or associated bloggers MediaBizBloggers is an open thought leadership platform and readers may share their comments and opinions in response to all commentaries

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Attention Radio Shack and Other Retailers: Lessons in Success from NYC’s Florence Meat Market – Walter Sabo

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Walter Sabo

"About That with Carl Mayer:" Alaina Donnellon (Episode 10: Political Spending) - By Carl Mayer

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Attention Radio Shack and Other Retailers: Lessons in Success from NYC’s Florence Meat Market – Walter Sabo

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