The global pandemic created a seismic change in the healthcare industry and forced it to think differently about how care is being delivered and how workforces are managed, motivated and empowered. During CNBC's recent Healthy Returns Summit a number of healthcare leaders emphasized the many positive trends that have been further pronounced due to the pandemic, including telehealth, new care models, flexibility with workforce planning and deployment, and recognition that the speedy reskilling of a team's capabilities is critical.
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