Over the last 20 years, the Federal Communications Commission (FCC) has implemented many rules to ensure that emergency calls reach 9-1-1 dispatch centers. Initially, these requirements covered calls that individual consumers placed from their own landline or mobile phones, significantly improving dispatch centers’ ability to deliver critical emergency response services in a timely manner. In many instances, the improvements were life-saving tools, providing critical information when a caller was unable to verbally communicate his or her location, such as when a call was dropped or discontinued and could not be reestablished.
New Multi-Line Telephone Systems at All Businesses Now Subject to FCC 9-1-1 Requirements
![New Multi-Line Telephone Systems at All Businesses Now Subject to FCC 9-1-1 Requirements](/media/articles/iStock-1294475049.jpg.550x380_q85_box-0%2C16%2C640%2C460_crop.jpg.webp)